Privacy policy

This policy explains how Nathavelle, operating at 4095 W Geranium Ln, Bloomington, IN 47404, United States, collects, uses, and protects information when you use .

Information we collect. When you place an order or contact customer service, we collect your name, email address, phone number, shipping address, and order details. Payment information is handled directly by Visa, MasterCard, or PayPal; Nathavelle does not store complete payment card numbers. We also receive information that your browser sends automatically when you visit the site, including IP address, device type, browser version, and page interaction data collected through cookies.

How we use it. We use this information to process orders, arrange delivery, respond to returns and customer service requests, prevent fraud, and — where you have opted in — send updates about Nathavelle products. We do not sell your personal information to third parties.

Who we share it with. Information is shared only as necessary for the purposes above: with payment processors, shipping carriers, and email and analytics providers. These providers may process information only on our instructions. We may disclose information where required by law or where necessary to protect the rights and safety of Nathavelle, our customers, or the public.

Cookies. The site uses cookies to maintain cart state and understand how pages are used. You can restrict or delete cookies through your browser settings; restricting essential cookies may affect checkout and ordering functions.

Your rights. You may request access to, correction of, or deletion of the personal information we hold about you by writing to info@nathavelle.my. If you are a California resident, you also have the right to know the categories and specific pieces of personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information (Nathavelle does not engage in these activities). We will respond within a reasonable period.

Data retention. Order and transaction records are retained as required for tax and accounting purposes. Customer service correspondence is kept for a reasonable period after a matter is resolved, so that we can follow up if needed.

Children. is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes. Updates to this policy will be posted on this page with a revised date below. Continued use of the site indicates acceptance of the updated policy.